One of the usual reasons to get a hosting server of your own is the fact you will have 100 % control over the software environment and you could install anything you need. This will permit you to run applications that need particular software to be present on the machine, which isn't possible with a shared web hosting server in which you are able to install software just in the account, but not on a root level. In case you are not very experienced with this kind of matters, however, you could encounter difficulties because managing a server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators can easily take care of a variety of tasks which should be done or can resolve various issues that you could experience.
Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your hosting server, so in the event that you acquire any one of our VPS servers packages, you could take full advantage of this service and have our admins carry out a variety of tasks which you can't carry out yourself or you have no time. They can install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any app that does not work adequately for some reason. You may add the upgrade to your package as many times as you wish depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade includes thirty minutes of custom work on your server also, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated service and if you add it, our expert admins can assist you with anything on your server. Such as installing any third-party software that you might want to use on the server and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade comes with 60 minutes of work and in case a certain task is not very time-consuming, we shall add the remaining time to your account. You shall be able to check out how many minutes are left within your billing CP and use them whenever you require help again. The Installation & Troubleshooting upgrade could be ordered at any time, so in case you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require help later, you could add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack too, but in case you need additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the very best possible way.